Shipping policy
Shipping Policy
Thank you for choosing Bloom Build Studio. We ship our customized products worldwide with care and precision. Please review our shipping policy below.
🚚 Processing Times
All of our products are made-to-order. Please allow:
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Customization Time: 3–7 business days
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Packaging & Handling: 1–2 business days
You will receive a shipping confirmation and tracking number once your order has been dispatched.
🌍 Shipping Regions & Rates
Canada
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Free Shipping on orders over $75 CAD
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Orders under 2kg: $6.99 CAD
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Orders 2kg to 30kg: $10 CAD
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Estimated Delivery: 6–10 business days
United States
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Free Shipping on orders over $100 CAD
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Orders under 2kg: $6.99 CAD
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Orders 2kg to 30kg: $10 CAD
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Estimated Delivery: 6–10 business days
Local Delivery (Nanaimo, BC)
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Free Local Delivery within a 10 km radius
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Option available at checkout based on your postal code
Worldwide
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We now offer worldwide shipping!
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Shipping rates and delivery timelines are calculated at checkout based on your location and order weight
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Customers are responsible for any customs fees or import duties that may apply
📬 Tracking Your Order
A tracking number will be emailed to you once your package is shipped. If you do not receive it, please check your spam folder or contact us at bloombuildstudio@gmail.com
📦 Lost or Damaged Packages
We are not responsible for packages lost or damaged during shipping. If this happens, please contact the carrier directly using your tracking information. We'll assist you to the best of our ability.
🛑 Address Accuracy
Please ensure your shipping address is complete and correct at checkout. We are not responsible for delays or non-delivery due to incorrect addresses.